FAQ

Can I have a refund?

Sure. We have a 30 day money back guarantee. Just shoot us an email using the contact info shown on this page here.. https://www.creativeshrimp.com/contact and we'll sort that for you, no questions asked! :)

Our main email is: contact (at) creativeshrimp (dot) com

Should I use any video player in particular?

If not streaming the content via Teachable then please know that everything has been tested using VLC, so while everything should play fine on all players, if in doubt give this awesome free player a try....

https://www.videolan.org/vlc/index.html

How to give the product as a gift?

Currently this isn't very easy to do via Teachable, if this changes we'll update this FAQ with details.

Is the course 2.8 ready?

Absolutely. 2.83 is the recommended version.

Do videos have subtitles?

Yes, all videos have subtitles (English), manually edited.

I have a question, how can I contact you guys?

Each video has a comment section, but if you'd like to contact us directly please try these additional options to connect...

Jeannot’s email: [email protected]

Jeannot’s Twitter: https://twitter.com/JeannotLandry

Jeannot’s YouTube: https://www.youtube.com/channel/UCNu7ZfOAaD-ZuvfMoy4Qh6w/featured

More from Jeannot: https://blendermarket.com/creators/blenderpirate


Gleb & Aidy's email: http://www.creativeshrimp.com/contact

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